Practical training
Hands-on guidance in room-by-room methods, product safety, surface care, finishing details and final checks. Learn how to deliver the agreed work consistently.
SOLO. INDEPENDENT. EQUIPPED.
Start your
cleaning business.
Train with PATOLINA. Get equipped. Build clear systems for your own clients.
Practical training, a stocked starter caddy and the tools to handle client enquiries with confidence. Your own business, with a clear way to work.
Discuss my business setup
WHAT WE PUT IN PLACE
The skills. The kit.
The way you work.
Your starter caddy & products
A cleaning caddy stocked with the agreed products and tools for your services. Learn what each product is for, where to use it and how to keep your kit ready.
40 client questions & replies
Forty everyday client messages, each paired with a ready-to-personalise cleaner response. Covers quotes, bookings, access, products, pets, extra tasks, payment and feedback. Adapt each reply to your business and the agreed service.
Simple business systems
Client intake, agreed scope, quoting routines, booking confirmations and a repeatable final checklist. Clear expectations before you arrive; a clear handover when you finish.
Training, kit contents, delivery or collection, travel and the fixed package fee are agreed in writing before booking. Products are an agreed starter supply; ongoing refills and extra equipment are quoted separately.
LESS TIME REWRITING. CLEARER EXPECTATIONS.
Know what
to say.
Your client communication pack gives you a starting point for the questions that come up repeatedly.
New enquiries & quotesScope & inclusionsAccess & arrivalPets & preparationPayment & confirmationsChanges & feedback
BEFORE YOU START
The practical
details.
Is this for someone working on their own?
Yes. This offer is for solo, independent cleaners building their own business. Training and setup are shaped around your experience, the services you want to offer and the equipment you already have.
What comes in my cleaning caddy?
Your written quote lists the caddy, products, tools, quantities and any extra equipment. PATOLINA explains their intended use, surface suitability and safe handling during the agreed training. Delivery or collection is confirmed before booking.
What are the client quick replies?
A pack of 40 everyday client questions and matching cleaner replies. Each example shows the client message and a response you can personalise for your business, booking terms and the actual situation. Topics include quotes, access, products, pets, booking changes, payments and feedback.
Do I trade under my own business name?
Yes. This is training and setup for your independent business. It does not include a DONE. franchise, a territory or permission to trade as DONE. Franchise interest is a separate enquiry.
Does the setup package include DONE. certification?
Certification is a separate pathway. DONE. certification requires the relevant training, completed modules and PATOLINA's final practical skills sign-off. A starter kit or a standalone training session does not award certification.
How do I get started?
Send your location, experience and intended services through WhatsApp. PATOLINA will confirm the available training, the kit and resources suited to your start, and a fixed written quote. No booking or payment is taken through this page.
YOUR NEXT CHAPTER
Your business.
The DONE. standard.
Start with your experience, location and the services you want to offer.
DONE. / MEMBERS
Your professional
resource space.
Training, client communication resources and professional updates. Enrolment is coming soon.
Member sign-inDONE. / BUSINESS & TRAINING
3-Day Business Mentorship
Three days working directly alongside Patolina. Real client experience, stronger operating systems and practical assessment, not just another course.
Day 1 / Work together
Work alongside Patolina on an agreed real client booking, with practical observation and guidance.
Day 2 / Build the standard
Improve methods, workflows, quoting, client communication, presentation and quality control.
Day 3 / Lead & assess
Take the lead while Patolina observes, provides feedback and assesses practical competency.
Business Setup — From $1,500
3-Day Business Mentorship — From $2,850
Complete Business Setup + Mentorship — From $4,350
Up to eight hours per day for one business owner. Additional staff and travel quoted separately. Certification depends on a successful competency assessment and is not automatic. Final inclusions and total price are confirmed before booking.
ENQUIRE ABOUT MENTORSHIP