01 / Cleaning methods
The correct order of work, suitable products and tools, surface care and finishing details.
DONE. / STAFF & BUSINESS TRAINING
Train your team.
Protect your standard.
PATOLINA trains your staff at a suitable property. They learn what to do, how to do it safely and how to check their work before leaving.
ENQUIRE ABOUT TRAINING
WHAT YOUR TEAM LEARNS
Clear methods. Consistent results.
02 / Before & after photos
Record the property's condition on arrival and the finished work, following client privacy rules.
03 / Client instructions
Understand the job brief, respect belongings, recognise work outside the agreed scope and report concerns.
04 / Quality checks
Check each room before leaving. Fix missed details and complete a clear handover.
05 / Professional conduct
Arrive prepared, wear safe work-appropriate clothing and footwear, follow task-related hygiene and communicate respectfully in clients' homes.
06 / Safety
Use products and equipment safely, prevent cross-contamination and follow workplace safety procedures.
Presentation rules are based on safety, hygiene and conduct—not appearance. Cultural or religious practices, disability and reasonable adjustments are respected.
HOW TRAINING WORKS
Three simple steps.
Tell us the problem.
Choose your team's biggest challenge and tell us how many people need training.
Practise with PATOLINA.
We agree the property, skills, participants and fixed project fee. PATOLINA demonstrates the work and your staff practise it.
Check the result.
Your team demonstrates what they've learned. You receive clear methods and agreed next steps.
TRAINING OPTIONS
Training matched to your team.
Choose a focused session for one problem or a broader project covering rooms, staff routines and business systems. The scope and fixed fee are agreed before booking. Training is project-based, not billed by the hour.
Gold Coast, interstate and selected international projects are considered. Travel and other agreed costs are quoted separately.
DONE. CERTIFICATION
Training and certification are different.
A training session helps your staff improve. Certification requires practical training, completion of the required learning modules and PATOLINA's final skills assessment. Paying for training or joining a membership does not automatically mean someone is certified.
DONE. certification is issued by Gold Coast Cleaning Agency. It is not a nationally recognised qualification. Certification enrolment is not open yet.
READ ABOUT THE FOUR CERTIFICATION LEVELS ↗QUICK ENQUIRY
Tell us what your team needs.
Just a few details. We'll discuss the rest after reviewing your enquiry.
DONE. / BUSINESS & TRAINING
3-Day Business Mentorship
Three days working directly alongside Patolina. Real client experience, stronger operating systems and practical assessment, not just another course.
Day 1 / Work together
Work alongside Patolina on an agreed real client booking, with practical observation and guidance.
Day 2 / Build the standard
Improve methods, workflows, quoting, client communication, presentation and quality control.
Day 3 / Lead & assess
Take the lead while Patolina observes, provides feedback and assesses practical competency.
Business Setup — From $1,500
3-Day Business Mentorship — From $2,850
Complete Business Setup + Mentorship — From $4,350
Up to eight hours per day for one business owner. Additional staff and travel quoted separately. Certification depends on a successful competency assessment and is not automatic. Final inclusions and total price are confirmed before booking.
ENQUIRE ABOUT MENTORSHIP