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A practical redesign of how a space functions. It can include editing possessions, changing layouts, zoning, organisation, presentation, cleaning, systems installation and training. The mix follows the outcome agreed for your environment.

Room-by-room redesign around how you live. We assess furniture placement, circulation, storage, lighting and presentation while working with your home's existing architecture. Useful pieces stay; selective purchases solve a defined need. Your room photographs and measurements guide the plan. Any visual concepts illustrate the direction; measurements confirm fit before purchasing or installation.

Yes. DONE. ZONES can focus on one room or a recurring layout problem. A larger reset may be planned in phases: fully detail an agreed room or zone, then progress through the property while maintaining completed areas. Each phase has its own priorities, access requirements and scope. A staged plan does not mean every room receives a full deep reset in one visit.

We assess what you already have first. Repositioning, reassigning and repurposing come before buying. Any proposed purchases should serve a clear purpose and be agreed separately.

Yes. We create fully personalised, week-by-week cleaning programs specific to your home. Your rooms, surfaces, priorities, weekly essentials and rotating detail tasks are organised into clear instructions your existing or chosen professional can use. We agree the assessment, program scope, handover and any review arrangements with you. Physical cleaning visits are scoped separately.

Yes. Request the DONE. Day for a full day, or choose a morning or afternoon half day. Select your preferred date in the calendar and tell us your priorities. Availability, exact times, team, scope and final price are confirmed personally before the booking is secured. The calendar is a date-request tool, not live availability. Extra work, purchases, travel and ongoing maintenance are scoped separately.

An annual January update covers relevant equipment, products, methods and working practices. Certified participants complete the published learning and assessment requirements before a renewed certificate is issued. Proposed renewal starts at $295* per person, including standard Australian postage for the certificate. It renews DONE. business-issued certification; it does not renew an external qualification. Exact validity dates and renewal conditions are provided before enrolment.

Projects are priced around the outcome and defined scope. For residential and cleaning enquiries, send the bedroom and bathroom counts, current room photos and your timing. We assess condition, priorities, access and complexity before confirming a starting price or availability. A narrower service has a narrower scope. Purchases, travel, extra work and ongoing maintenance are agreed separately.

A focused first-clean service with a defined scope, planned around the property and your priorities. Agreed work may include bathroom detailing, kitchen surfaces and selected cupboards, floors, skirting, mirrors, dusting, vacuuming and final presentation. Wall washing, detailed track scrubbing, professional carpet cleaning, stain removal, full bond-clean detailing, balconies and carpark treatments are assessed separately. In a reduced scope, tracks are vacuumed only.

We respect the work you have put in. A Vacate & Property Handover Reset still requires an assessment of the entire property, including any areas that need to be redone to meet the agreed scope. Send the bedroom and bathroom counts, current photos and inspection deadline. We then assess the requirements, achievable timing and starting price, rather than promise a set number of finishing hours.

Cleaning works within the condition of the existing materials. Permanent staining, corrosion, discolouration and wear may remain. We assess those limits before agreeing the scope. Any proposed before-and-after visual illustrates an intended outcome in the same space; it is not proof of completed work or a guarantee of restoration.

Consultancy, implementation and training are available for select Australian and international projects by application. We assess your location, team, objectives and whether on-site or remote support is suitable before confirming arrangements.

Yes. Gold Coast Cleaning Agency by DONE. provides residential, deep, bond, Airbnb and short-stay, and inspection cleaning, with detail services assessed to suit the property. Cleaning and ongoing maintenance have their own scope; an environmental reset can address layout, capacity, systems and training as well. Internal cabinetry, drawers and under-sink deep cleaning are not automatically included on every maintenance visit.

Prepare your brief below, then continue to WhatsApp to review and send it. Include your location, the environment, your main challenge and timing. Send one clear photo of each relevant room in WhatsApp. An application is the starting point. After assessment and acceptance, your confirmation records the calendar date, approximate arrival window and agreed scope. Specific access instructions are confirmed privately. Additional requests are assessed against the agreed scope, timing and price before being added.

Tell us the area, the concern and the result you expected. Clear photos help: include a wider view and a well-lit detail image; angled light can show marks on glass, mirrors or floors. We take responsibility for reviewing the concern against the agreed scope and completion record. We confirm the appropriate remedy, responsibility and timing, then follow up on outstanding agreed work. A final walkthrough helps identify issues, and you can still raise a concern afterwards. Additional requests are assessed and agreed separately.

Your brief is prepared in your browser. This site does not submit or store your personal enquiry. Digital checklist configurations are saved only on this browser and can be removed with Clear cart. WhatsApp opens a draft for you to review and send, and room photos are shared there. Sending assessment photos is not permission for public marketing use: separate written approval is required. Service photos can be discussed rather than sent automatically. You can also copy or download your brief.

Use Getting to Know You to list your top three priorities, preferred finishing details, practical routines and anything that must stay untouched. We review these with your current room photos and agree what can be achieved within the scope and fee. Hygiene, safe methods and surface protection remain part of our professional standard.

We ask before changing the agreed arrangement or discarding belongings. Tell us about restricted areas, fragile items and anything that must not be moved, opened or handled. Organisation and layout changes need your permission and an agreed scope.

Cleaning a surface and reorganising its contents are different tasks. We confirm any organisation, linen changes, appliance detail or window work in your quote. If a request needs more time or a different service, we explain the scope and fee before you approve it.

A recurring problem may involve storage, layout or the way a space is used. We assess what is getting in the way and recommend cleaning, organisation, an environmental reset or a separate maintenance referral as appropriate. The work and any handover routine are agreed before starting.

Photos you send with your application are for assessing and responding to your request. Public marketing use requires separate permission. Please leave people, personal documents, security details and identifying information out of your room photos.